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Director of Operations at Express Legal Funding. With 7+ years of expertise in financial operations and process improvements, specializing in automating and streamlining processes through advanced technologies, including AI and software solutions.
Directed operations for the Fintech company.
Held a central role in various initiatives to optimize operations and drive business growth. Notably, I contributed to the development and customization of a Salesforce CRM system.
Specialized in futures account operations and client support, collaborating with brokers, managing account activity, ensuring margin compliance, and producing detailed financial reports.
BS, Finance from St. John’s University, The Peter J. Tobin College of Business.
Ray Bivona is the Director of Operations at Express Legal Funding. He plays a central role in overseeing daily business activities, optimizing operational workflows, and ensuring clients receive timely, high-quality service. With a strong background in operations and team leadership, Ray helps keep the company running efficiently and customer-focused.
As Director of Operations, Ray Bivona is responsible for optimizing the daily processes that power Express Legal Funding. He manages the integration of Salesforce CRM and the proprietary Express Legal Funding Portal to streamline case tracking, improve communication with attorneys, and ensure faster funding for clients involved in personal injury and civil lawsuits.
Ray enhances the client experience by using tools like Salesforce CRM and the Express Legal Funding Portal to ensure fast, accurate case handling. His leadership helps the team stay responsive and organized, so plaintiffs can receive the financial support they need while waiting for their lawsuit to resolve.